Whitbread operates hospitality technology at a scale few UK organisations match. With over 850 Premier Inn & Hub by Premier Inn hotels in the UK alone, and a rapidly growing German estate which will double in size by 2031, our platforms support thousands of daily operational processes and millions of customer interactions.
Each year we welcome millions of guests, all of whom rely on our booking, check‑in, payment and operations systems running smoothly, end‑to‑end.
Our digital channels sit at the heart of this experience. Premier Inn is a heavily digital brand: a majority of bookings now flow through our mobile apps and website, supported by the modernised, API‑driven architecture we’ve built to power fast pricing, availability, payments and room allocation at scale.
Our Data & Analytics teams play a central role in powering this scale, providing Demand forecasting & pricing optimisation, helping our commercial teams respond to pace and occupancy trends in real time; Operational insights for hotels, surfacing room turnaround performance, labour forecasting needs and guest satisfaction signals.
These capabilities sit at the core of our ambition to deliver more personalised, frictionless and predictive guest experiences across every step of the stay.
Keeping our guests, colleagues and shareholders safe is at the heart of everything we do, and our Information & Cyber Security teams play a critical role in making that possible. As custodians of millions of customer interactions, payment journeys and operational processes, we operate with a deep responsibility to safeguard data with our security specialists work across every part of the organisation to keep our business secure and our customers protected.
Our Communities of Practice - across engineering, product, data, testing, security and architecture - create shared standards, mentoring networks and cross‑team problem‑solving forums. They are designed to develop deep craft expertise and create consistent, high‑quality ways of working.
Our organisation-wide learning culture also extends to initiatives like our Digital Heroes initiative which aims to boost AI & digital skills, inspiring new ways of working, and accelerating Whitbread’s transformation.
Our Get Set Grow Week, which brings together hundreds of colleagues for expert‑led sessions, skills development and cross‑functional networking. While our commitment to providing our colleagues 1 day a month of training & development time to hone their skills is here using tools like Udemy.
Combined with structured development frameworks and inclusive networks that help every individual thrive, Whitbread is a place where technologists continuously grow -personally, professionally and as part of a supportive community.
If this sounds like the kind of environment where you can thrive, we’d love you to apply and join us on this exciting journey to build the Tech & Data‑enabled hotel of the future.