Designing Simple, Seamless Stays
Where customer needs, commercial thinking and technology come together.
Introduction
From apps to booking journeys, our Digital Product team designs intuitive digital experiences that make every step of the guest journey smooth and effortless.
Roles in Digital Product
Take the friction out of every stay
Product Management
Our Product Management teams set the direction for the digital journeys our guests rely on. They explore new ideas, understand guest needs and work across the business to turn them into products that make booking and staying with us simpler.
UX Design
Guests come to us wanting one thing: an easy way to book a great stay. Your job is to make sure nothing gets in their way. From research and prototyping to accessibility and design systems, you’ll create digital journeys that feel simple and intuitive.
Why join us?
Why here, why now?
Flexibility
Hybrid working that works
For most Support Centre roles, you'll spend three days a week in the office, with the flexibility to work elsewhere for the other two. Some of our roles are fully remote too.
Scale
See where your work goes
With more than 850 Premier Inn hotels across the UK, the work you do here can travel a long way – supporting our hotel teams and helping shape the experience of millions of guests.
Development
Room to move
Your first Support Centre role doesn't have to be your last. With our learning and development on hand and plenty of different career paths, there are lots of ways to build your experience and see where it takes you.
Digital Product Jobs
People stories
You're in good company
Meet Leonie
"Our impact is very real. What we do shows up in performance, in the media and in how our guests experience Premier Inn."
Meet Carolyn
“You don’t just see what Premier Inn is today. You help design what it will be next.”
Meet Luke
"I didn’t map this career out at 16. But I kept saying yes to opportunities, stayed curious, and didn’t assume progression had to look one specific way."