Turning Searches into Stays

Help drive demand for the UK’s biggest hotel brand across our digital channels.

Introduction

Using data, testing and optimisation, our Ecommerce & Performance Marketing teams turn intent into bookings, creating simple digital journeys that help guests find the right stay and book with confidence.

Roles in Ecommerce & Performance Marketing

Be there when guests are ready to book

Performance Marketing

Make sure Premier Inn is easy to find when guests are ready to book. Our Performance Marketing teams use insight, testing and new technology to attract high-intent demand, improve visibility and turn searches into stays.

Ecommerce

Make booking with Premier Inn simple and seamless. By improving content, personalising journeys and continually testing what works, our Ecommerce teams help guests find the right stay and book with confidence.

Why join us?

Why here, why now?

Flexibility

Hybrid working that works

For most Support Centre roles, you'll spend three days a week in the office, with the flexibility to work elsewhere for the other two. Some of our roles are fully remote too.

Scale

See where your work goes

With more than 850 Premier Inn hotels across the UK, the work you do here can travel a long way – supporting our hotel teams and helping shape the experience of millions of guests.

Development

Room to move

Your first Support Centre role doesn't have to be your last. With support to develop your skills and plenty of different career paths to explore, you can build your experience and see where it takes you.

Benefits

More than a salary

Premier Inn discounts, pension contributions and Sharesave are just the start. Depending on your role, your package could also include an annual incentive scheme, private healthcare, a company car or car allowance.

Ecommerce & Performance Jobs

People stories

You're in good company

Meet Leonie

"Our impact is very real. What we do shows up in performance, in the media and in how our guests experience Premier Inn."

Meet Carolyn

“You don’t just see what Premier Inn is today. You help design what it will be next.”

Meet Luke

"I didn’t map this career out at 16. But I kept saying yes to opportunities, stayed curious, and didn’t assume progression had to look one specific way."