Creating Rooms Guests Love
Shape the spaces where millions of Premier Inn guests sleep, relax and spend their time.
Introduction
From room layouts and sleep comfort to the spaces our guests share, our Product team shapes the Premier Inn experience. It's all about getting the fine details right so guests feel comfortable, welcome and wanting to come back.
Roles in Physical Product
From concept to check-in
Product Proposition Manager
Our Physical Product team shapes how Premier Inn looks, feels and works for guests. From new hotel formats to refurbishments, they take ideas from concept to opening – improving comfort, functionality and value while keeping the famous Premier Inn experience consistent.
Why join us?
Why here, why now?
Flexibility
Hybrid working that works
For most Support Centre roles, you'll spend three days a week in the office, with the flexibility to work elsewhere for the other two. Some of our roles are fully remote too.
Scale
See where your work goes
With more than 850 Premier Inn hotels across the UK, the work you do here can travel a long way – supporting our hotel teams and helping shape the experience of millions of guests.
Development
Room to move
Your first Support Centre role doesn't have to be your last. With support to develop your skills and plenty of different career paths to explore, you can build your experience and see where it takes you.
Physical Product Jobs
People stories
You're in good company
Meet Leonie
"Our impact is very real. What we do shows up in performance, in the media and in how our guests experience Premier Inn."
Meet Carolyn
“You don’t just see what Premier Inn is today. You help design what it will be next.”
Meet Luke
"I didn’t map this career out at 16. But I kept saying yes to opportunities, stayed curious, and didn’t assume progression had to look one specific way."