Central Operations, Safety & Security
The teams helping our hotels run safely and smoothly every day.
Introduction
Our hotel teams have enough to think about. These are the teams making things simpler, safer and easier for them – from the systems they use to the support they rely on.
Roles in Central Ops, Safety & Security
Explore our teams
Risk, Compliance & Service Delivery
Helping our hotels run safely, consistently and compliantly. This team sets the standards, manages risk and helps turn what we need to do into something that works in practice for our hotel teams.
Operations & Ops Tech
Where hotel operations meets technology. This team develops and improves the systems our hotel teams use every day – making them simpler, more effective and easier to use.
Central Guest Support and Operational Comms
Keeping our hotel teams informed, supported and connected. From day-to-day communications to central guest support, this team helps get the right information and support to the right people when they need it.
Safety & Security
From health and safety and fire to security and crisis response, this team helps keep our guests and hotel teams safe – and makes sure our hotels are prepared when things don't go to plan.
Why join us?
Why here, why now?
Flexibility
Hybrid working that works
For most Support Centre roles, you'll spend three days a week in the office, with the flexibility to work elsewhere for the other two. Some of our roles are fully remote too.
Scale
See where your work goes
With more than 850 Premier Inn hotels across the UK, the work you do here can travel a long way – supporting our hotel teams and helping shape the experience of millions of guests.
Development
Room to move
Your first Support Centre role doesn't have to be your last. With our learning and development on hand and plenty of different career paths, there are lots of ways to build your experience and see where it takes you.
