Technology behind every single stay
From searching and booking to running our hotels, see how Technology & Data helps millions of guests and thousands of our team members.
Introduction
What should the next generation of Premier Inn look like? Smarter hotels. Simpler stays. Better tools for our teams. More intelligent use of data and AI. There’s a lot to build for the hotel of the future – and plenty of ways to be part of it.
Find your place in Tech & Data
Our Team
“The hotel of the future is already taking shape and we want Premier Inn to lead it. Technology and Data is transforming how guests experience our hotels and how our teams run them, with some of our most exciting work still ahead.”
Mark Smith
Chief Technology Officer
Premier Projects
See what we're working on
Our technology has a job to do – whether that's making a stay simpler, helping our hotel teams make better decisions or keeping Premier Inn running around the clock. Here are some of the things keeping us busy.
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Digital Key
Bringing Apple and Google digital keys to Premier Inn, starting with more than 20,000 hotel room doors across the UK and Germany.
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AI & Digital Heroes
Helping our teams across the business explore where AI can make a real difference – building skills, sharing ideas and finding practical ways to put new technology to work.
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Smarter pricing & forecasting
Using data science and machine learning to understand demand, optimise pricing and help Premier Inn make better commercial decisions.
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Hotel of the Future
Exploring how technology, data and smarter hotel design can make stays better for guests and work simpler for our hotel teams.
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A better-connected guest journey
Using customer data and analytics to understand millions of journeys and create more relevant, joined-up experiences before, during and after a stay.
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Smarter workforce planning
Using demand forecasting and operational data to help our hotels understand how many people they'll need and when they'll need them.
Our locations
Where you'll find us
Most of our Technology & Data roles are hybrid, with teams spending three days a week together in the office.
Whitbread Court, Dunstable
Our main Support Centre and home to many of our Technology & Data teams. Recently refurbished, there’s a coffee bar, restaurant, auditorium, free parking and plenty of spaces to meet and collaborate.
Chancery Lane, London
Our London Support Centre puts you right in the heart of the city. It’s a modern, purpose-built space where Technology & Data teams work alongside teams from across the Premier Inn business.
Across our hotel estate
Some specialist roles, including parts of Service Delivery, need to be closer to the technology in our hotels, details will be included on the job advert.
Why join us?
Why here, why now?
Diversity & Inclusion
Women in Tech & Data
Our Women in Tech & Data community is helping more women thrive in technology – building skills and confidence, creating connections and championing allyship across our teams.
Benefits
A little more for you
Save on Premier Inn stays across the UK and Germany, build for the future with Sharesave and get discounts on high street brands you already use.
Development
Keep your skills moving
Get dedicated time for your development, including one day a month for learning, with access to tools like Udemy. And our Communities of Practice bring people together across engineering, product, data, testing, security and architecture to learn from each other.
Application
Ready to apply? Here's what happens next
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1. Apply Online
Found a role that feels right for you? Send us your application and upload your CV. If you don’t already have a profile, you can create one as you apply.
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2. Let's have a chat
If your CV looks like a good match, one of our Resourcing team will give you a call. We’ll talk about the role, your experience, salary expectations and our hybrid way of working. It’s also your chance to ask us anything you want to know.
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3. Meet the team
Next, we’ll invite you to an interview – usually face to face, although we sometimes use Teams. Depending on the role, there might be a second conversation or a short task, exercise or presentation. We’ll let you know exactly what to expect beforehand.
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4. The good bit
If it’s a yes from both sides, we’ll talk you through your offer, confirm your salary and get the final checks and paperwork underway. And if it’s not the right match this time, we’ll still let you know.
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5. Welcome to the team
Once everything’s sorted, we’ll keep in touch before your first day and make sure you have everything you need to get started.
Key Stats
We have more than
0
UK Premier Inn and hub hotels
There were
0
hotel room doors in phase one of our Digital Key rollout
When you join you get
0
day a month dedicated to learning and development
People stories
You're in good company
Meet Chitra
"That’s one of the highlights of working here - knowing that the work we do gets used by millions of people. What we build really matters for our guests."
Meet Bee
"Whitbread is by far the best company I have worked for. I feel empowered and supported at every stage of my career. There is a sense of family within InfoSec; I haven’t been pigeon-holed and instead have been encouraged to broaden my horizons within the wider team."
Meet Chas
"The exposure to new skills, new departments and new ways of thinking really opened up a path for me in Tech. That secondment led to projects in payroll and other IT solutions, business analysis, business partnering, Tech Ops, infrastructure… wherever my interest went, the business backed me."