Hotels don't stop. Neither does our technology.
From cloud platforms and networks to hotel systems and service operations, build and support the technology our guests and teams rely on around the clock.
Introduction
Our Infrastructure & Operations teams keep Premier Inn connected 24/7 – building resilient platforms, supporting our hotels and making sure the technology behind millions of stays is there when it's needed.
Roles in Infrastructure & Operations
Keep Premier Inn moving
Platform & Cloud Engineering
Build the foundations our technology runs on. Create secure, resilient cloud platforms and automation that support everything from our website and app to the systems used in our hotels.
Service Delivery Manager
Keep technology delivering for our hotels and teams. Make sure IT services perform as they should, working across Tech & Data to maintain reliable service and tackle issues when they arise.
Service Operations Analyst
Know what's happening across our technology. Monitor IT services, spot issues and help get things back on track quickly, keeping the systems our guests and teams rely on available around the clock.
Major Incidents Manager
When something big goes wrong, help get Premier Inn moving again. Lead the response to major technology incidents, bringing the right teams together and minimising disruption across the business.
Problem Manager
Don't just fix it. Find out why it happened. Get to the root of recurring technology issues and drive longer-term fixes that make our services more reliable.
Why join us?
Why here, why now?
Diversity & Inclusion
Women in Tech & Data
Our Women in Tech & Data community is helping more women thrive in technology – building skills and confidence, creating connections and championing allyship across our teams.
Benefits
A little more for you
Save on Premier Inn stays across the UK and Germany, build for the future with Sharesave and get discounts on high street brands you already use.
Development
Keep your skills moving
Get dedicated time for your development, including one day a month for learning, with access to tools like Udemy. And our Communities of Practice bring people together across engineering, product, data, testing, security and architecture to learn from each other.
Infrastructure & Operations Jobs
People stories
You're in good company
Meet Chas
"The exposure to new skills, new departments and new ways of thinking really opened up a path for me in Tech. That secondment led to projects in payroll and other IT solutions, business analysis, business partnering, Tech Ops, infrastructure… wherever my interest went, the business backed me."
Meet Bee
"Whitbread is by far the best company I have worked for. I feel empowered and supported at every stage of my career. There is a sense of family within InfoSec; I haven’t been pigeon-holed and instead have been encouraged to broaden my horizons within the wider team."
Meet Chitra
"That’s one of the highlights of working here - knowing that the work we do gets used by millions of people. What we build really matters for our guests."