First Management

Take your first step into leadership – and learn as you lead.

Introduction

Leadership can be a big step, especially when it’s your first one. Whether you’re ready to step up from your current role or build on leadership experience you already have, our development programmes and apprenticeships can help you build the skills and confidence to lead a team.

Programmes

First Management Programmes

Progressing Into…

If you’re doing well in your current role and ready to step up, this could be for you. Designed for Team Members, Duty Managers, Kitchen Team Members and Head Housekeepers who are ready for their first or next leadership role, Progressing Into… helps you build the technical and leadership skills you’ll need to take that next step. Whether you’re aiming to become an Hotel Manager, Housekeeping Manager or Kitchen Team Leader, you’ll learn on the job, with ongoing support and assessment to help make sure you’re ready.

Hospitality Supervisor Apprenticeship (Level 3)

Ready to take on more responsibility? This apprenticeship helps you build the skills to support your management team, work independently and confidently lead a team on shift. You’ll learn on the job and work towards a nationally recognised qualification while you do it.

Hospitality Management Apprenticeship (Level 4)

Already leading a team and ready to develop further? This apprenticeship helps you build your business knowledge, people management skills and understanding of the guest experience, while working towards a nationally recognised qualification.

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Testimonials

Ready for the spotlight?

Find out more about Ollie and Ella's journey.

Ollie SS

Ollie's story

See what Ollie had to say about taking his leadership journey to the next level.

ella-progessing-into-shine.jpg

Ella's Story

Ella’s story highlights how Whitbread’s programme turns ambition into real career growth.

 

Why join us?

What you'll get along the way

  • Learn and develop

    Build your leadership skills on the job, with training and development to support you as you take on more responsibility.

  • Benefits that make a difference

    From discounts on Premier Inn stays to Sharesave and savings with a range of retailers, you’ll have access to benefits designed to make your money go further.

  • A qualification to take with you

    Choose an apprenticeship route and you can work towards a nationally recognised qualification while continuing to earn and build your experience.

Portrait of Natalia, Team Member, Progressing Into First Management
Portrait of Keira, Duty Manager, Level 3 Food & Beverage
Portrait of Charlotte, Hotel Manager, Level 4
Portrait of Will, Ops Risk Manager

I am learning so much from guest relations to kitchen management, I am getting all the skills to become a Duty Manager. The best part is that there's a mixture of learning from online to face to face workshops.

Natalia Team Member, Progressing Into First Management

I am really enjoying my apprenticeship, it's helped me achieve a lot. Learning about how to manage shifts and really understand my Maths so much better. I would recommend it.

Keira Duty Manager, Level 3 Food & Beverage

I've completed two apprenticeships and now I am a Hotel Manager. I am so passionate about the opportunity an apprenticeship can provide I encourage my team to sign up.

Charlotte Hotel Manager, Level 4

Without the support from my Regional Operations Manager I wouldn’t be where I am today. He saw something in me – that shy 17 year old Will – that others did not. He has guided me, nurtured me, and given me the freedom to lead, something I don’t think I would’ve got outside of Whitbread.

Will Ops Risk Manager

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