Latest from us

“Progression isn’t just about ambition; it’s about support. And I’m ambitious.”

“Every senior role I’ve moved into was built on experience I’d already gained inside the business – not a leap of faith, but a logical next step.”

“One week you’re sat at the computer, the next you’re making a bed. No two days are the same.”

"I wanted a job that fitted around my life – and I found one I wanted to stay in"

"I’ve built my career here… and I wouldn’t do it anywhere else"

“Housekeeping isn’t just about cleaning rooms. It’s about the details. When a guest walks in and has that ‘PI WOW’ moment – we’ve made that happen.”

"When you break it down, that’s hundreds of people every week having their day shaped by what comes out of our kitchen."

"You see it across the business: people move sites, take on new brands, even cross into hotels. That’s what keeps it exciting."

"I feel lucky to still feel, all these years on, that same sense of belonging I felt at 16."

"This is a people business through and through. We reward our teams in ways that are unheard of in other companies."