Business Analyst

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Quick Summary:

Team:
Head Office
Location:
United Kingdom
Head Office

This role will play a key role in analysing business processes, monitoring system controls, identifying improvement opportunities and supporting governance activities across the organisation. You'll work closely with stakeholders across Finance, Shared Services, Technology and Operations to ensure key processes are operating effectively and efficiently.

This role would suit someone with strong analytical skills who enjoys investigating data, understanding how systems and processes interact, and helping the business make informed decisions through accurate reporting and insight.

 

Key Responsibilities

  • Analyse business processes and data to identify control weaknesses, process improvements and operational risks.
  • Produce and present regular reporting packs and management information to senior stakeholders.
  • Monitor finance system access, user permissions and segregation of duties controls across key platforms.
  • Support the testing and review of business and system controls, documenting findings and recommendations.
  • Track and report on action plans, ensuring agreed improvements are implemented effectively.
  • Assist with IT controls reviews, third-party assurance activities and internal governance processes.
  • Investigate trends, anomalies and exceptions within operational and financial data.
  • Work with stakeholders to strengthen processes, improve data quality and embed best practice.
  • Support fraud prevention activities through data review, monitoring and control analysis.
  • Deliver insights and recommendations that help improve business performance and reduce risk.

 

 

About You

We're looking for an inquisitive and commercially minded analyst who enjoys solving problems, interpreting data and working with a wide range of stakeholders.

You will ideally have:

  • Strong Excel and data analysis skills.
  • Experience producing reports, dashboards or management information.
  • A structured and methodical approach to analysing business processes.
  • Excellent attention to detail and problem-solving capabilities.
  • Strong communication and stakeholder management skills.
  • The confidence to challenge existing ways of working and recommend improvements.
  • Experience working with business systems, controls, governance or compliance processes.
  • The ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Exposure to finance systems, ERP platforms or business applications.
  • Experience working within governance, risk, controls, audit, compliance or operational excellence environments.
  • Knowledge of process mapping, control frameworks or continuous improvement methodologies.
  • Experience within a large, multi-site or customer-facing business.

Why join us?

What's Inn it for you?

Diversity & Inclusion

We have a place for you

We give everyone the opportunity to grow, develop and be their best. No barriers to entry, no limits to ambition. We're committed to being for everyone – so that means creating an inclusive culture where everyone belongs and different perspectives are valued.

Benefits

We look after our people

Enjoy the perks and rewards that working for the UK’s number 1 hotel brand can bring. From money off hotel stays and restaurant visits to celebrating your milestones here. 

Development

We build careers

We’re powered by brilliant people, smart ideas and a business with the track record to make it happen for you. Get the most from your career as part of a growing business that creates opportunity at whatever stage you're at. 

CSR

We’re a Force for Good

Underpinning everything we do is our sustainability programme 'Force For Good'. From charity fundraising to eliminating single-use plastics we're helping to make a positive impact on the communities we serve and the wider world.

How to apply

How to apply

  • 1. Apply Online

    Found a role you love? Great, just apply online! If you don’t already have a profile, you’ll create one as part of your application. If your application is successful, we’ll invite you to an interview by email with all the details you need

  • 2. Come to Your Interview

    This is your chance to meet us and for us to meet the real you! Top tips: • What to wear: Smart-casual with comfy shoes (you may be on your feet). Be yourself, tattoos and piercings are welcome. • Before you arrive: Double-check your interview location, as we have several sites. • What to bring: Your right to work documents and National Insurance number. • Can’t make it? No problem, just let us know as early as possible and we’ll try to rearrange.

  • 3. Job Preview

    For housekeeping or kitchen roles, you’ll spend around 30 minutes trying out the job on the day – so you can see what it’s really like. You’ll also have time to ask us any questions. We’ll let you know the outcome of your interview afterwards.

  • 4. Employment Checks

    If you’re successful, we’ll complete the necessary employment checks. This includes verifying your Right to Work in the UK, which may happen at different stages depending on the role.

  • 5. Welcome to the Team!

    Once everything is complete, it’s time to welcome you to the hotel team. We’ll guide you through your first steps and make sure you feel supported from day one.

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People stories

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