Data, Digital & Technology Graduate Programme 2027

Applications open again in November 2026

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Investing in your development

Our Digital, Data & Technology Graduate Scheme offers you the chance to gain broad hands-on experience with a variety of areas of our famous hotel brand, Premier Inn.

  • 01

    You’ll be joining us at an exciting time as we invest significantly into our technology platforms and continue to evolve our digital and data capabilities for the future.

  • 02

    During this 2-year program you’ll be in a business critical role from day one. You will undertake a minimum of 4 rotations where you will have the opportunity to work on a variety of exciting projects and solve real world challenges, enabling you to gain a breadth of experience and a deep understanding of our business.

  • 03

    Alongside your practical work, we’ll support your personal growth with mentoring, peer support, and professional development and training. Once you have successfully completed the scheme, you can expect to progress into a permanent role where you can continue to develop your skills and experience towards becoming a future senior leader within our business.

Hotel of the future

Innovation is what we do

We're guest obsessed at Premier Inn and we're always looking for how we can improve and make our hotels even better. Through collaboration, passion and hiring the smartest minds, our Technology team builds products and services that are used by thousands of colleagues and millions of customers every year. Together we're building the hotel of the future with projects like this…

Premier Inn Your Pockets

Millions of downloads have helped our guests get even more from Premier Inn through our popular app - but what's next? With Premier Inn Your Pockets, customers are able to manage their bookings on the go, add their reservation into their phone wallets & access kiosk QR codes - so guests can further rest easy.

Issue

We're working on marketing the app for the first time and introducing new app-only features to support a guest's stay and progress Premier Inn in becoming a leader in mobile technology.

Insight

Over 2024 we've worked with our customers to understand what they want from the Premier Inn App and on iOS you're able to switch between MyPI and Business Booker easily!

Idea

Check-In Online will be arriving in January 2025 which will be the start of our direct to room journey, putting the app as a guest companion across their Premier Inn experience.

Impact

Working with our customers this was their top ask was to be able to complete Check-In Online prior to their stay and our future features will continue to refined with them, this includes Germany where the app needs to serve their needs too!

Linen AI: Weaving Innovation into Operations

The bed – that’s what we’re most famous for at Premier Inn, right? When guests stay with us they can rest easy knowing a peaceful night’s sleep awaits them. The bed is the star, but what goes into the bed uses the very latest real-time tech that’s making life easier for our hotel teams.

Issue

The previous hotel-governed linen ordering process was inefficient, labour-intensive, and prone to inaccuracies, leading to higher costs, wasted effort, and logistical challenges for both hotel teams and suppliers.

Insight

Accurately predicting linen demand using machine learning could revolutionise the ordering process, enabling smarter decisions that align with guest demand, reducing manual input, improving efficiency, and fostering collaboration with suppliers.

Idea

Design and implement an end-to-end centralised linen ordering system powered by advanced machine learning algorithms. Developed collaboratively by the Data Science team alongside IT, Operations, and Linen Suppliers, the system predicts guest demand, automates orders, and introduces transparent processes through new applications and a reporting suite shared across teams.

Impact

Whitbread developed an advanced, end-to-end machine learning-powered linen ordering system that centralised operations, reduced costs, improved supply chain logistics, and enhanced communication, enabling housekeeping teams to focus on delivering exceptional guest service.

Business Booker gets bigger and better

We have a suite of online business tools designed to help our business customers save time and money. Used by over 145,000 companies, Business Booker is our free online booking tool available to businesses of all sizes. It provides access to a guaranteed 5% to 15% discount off our Flex rate and it's getting even better…

Issue

The Business Booker tool is core to acquiring and retaining frequent business customers. We need to ensure we are continually enhancing the tool to meet evolving customer needs.

Insight

Using a variety of customer research techniques, we continuously gather feedback to understand the challenges our existing customers face and the barriers prospective customers encounter when signing up.

Idea

By integrating additional features into the Business Booker tool, including access to our payment card—Business Account—we aim to create a central “one-stop shop” for all companies, further opening the potential for additional integrations.

Impact

This evolved tool will allow us to develop at a much quicker pace, enabling us to attract a broader audience while continuously providing added value to our existing customers.

Portrait of Landi Yang, E-Commerce Analyst
Portrait of Tasha Morrison, Ecommerce Product Manager - Apps
Portrait of Lewis Friend , InfoSec - Digital Security
Portrait of Den Fitzpatrick, Senior Service Delivery Manager
Portrait of Abinayan Parthiban, Data Science Manager
Portrait of Matthew Lee, Change Delivery Manager
Portrait of Rebecca Cressey, Digital Marketing Acquisition
Portrait of Thomas Holmes, Solution Architecture

I think it's a really unique place to work. Here they don't judge you on your gender or your race - they value your willingness to learn and your willingness to grow. I think this is really important to what we have here.

Landi Yang E-Commerce Analyst

In my time here, I’ve had exposure to work that I know I wouldn’t have had elsewhere. But what makes me proud is when we come together to use our skills for projects that have real, tangible results. The most innovative thing we’ve done during my time wasn’t tied up with multi-million-pound products or projects. It was much closer to home.

Tasha Morrison Ecommerce Product Manager - Apps

Put simply we protect our Web and App presence to ensure our booking and reservation portals remain secure to maintain trust from our customers.

Lewis Friend InfoSec - Digital Security

Within TechOps, I lead the Outlet-focussed service delivery teams, building strong relationships with our stakeholder community by maintaining proximity and building trust, thereby enabling our outlet colleagues to operate at peak performance and to continue to delight our guests.

Den Fitzpatrick Senior Service Delivery Manager

Nestled within the Decision Science Department in the Commercial and Marketing function, the Data Science team focuses on solving problems. We do this by leveraging advanced analytics, machine learning models, and statistical techniques to derive actionable insights, optimise strategies, and drive data-informed decision-making across functions within Whitbread.”

Abinayan Parthiban Data Science Manager

As a Change Delivery Manager I work collaborately with a wider range of stakeholders and suppliers to deliver business outcomes and needs, by implementing changes or improvements to a solution, product, or service. This could involve introducing new solution or new features, addressing issues, or optimising existing processes.

Matthew Lee Change Delivery Manager

I'm part of the Digital Acquisition marketing team, responsible for driving Premier Inn's online visibility and performance across a range of digital marketing channels including Paid Social, Display, Paid Search on Google and Bing, Affiliates and Meta Search engines like Trivago and TripAdvisor.

Rebecca Cressey Digital Marketing Acquisition

Whitbread’s supportive culture and development opportunities have been instrumental in my growth. Along the way, I earned key qualifications, including ITIL Foundation, TOGAF, and Microsoft Azure Fundamentals, equipping me with robust frameworks and skills to excel in architecture roles.

Thomas Holmes Solution Architecture
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Our application process

Here we believe there's no barriers to entry and no limits to ambition. We don't want anything to stand between you and your new career, so we've listed everything that you'll be expected to do between now and beginning your journey with us.

  • Step 1

    Hit 'apply now' and submit your application on our careers site and upload your CV.

  • Step 2

    You’ll be asked to complete our online testing which starts with two games-based assessments. These are quick and can be completed at a time when it's best for you. You can do this on your smartphone, computer or tablet.

  • Step 3

    Next, you’ll be asked to complete a video interview. You'll answer a set of interview questions using your smartphone, computer or tablet to record yourself. These will be around a set of competencies and why you’d like to work for us. Also, don’t worry if you are unhappy with your first answer, you can re-record this if you’d like.

  • Step 4

    If you're successful following the online assessment you’ll be invited to our in person assessment centre in February 2025 at our Support Centre in Dunstable.

Benefits

Premier Perks

At Premier Inn, we believe in treating our people just like our guests - hence our premium perks.

Decent discounts

The Whitbread Privilege Card is exclusively for Whitbread employees, offering all of our people fantastic discounts across our great brands. The card can be used to enjoy a fantastic discount of 25% at our restaurants and up to 60% at our Premier Inn and hub hotels.

Perks at work

Perks at Work gives you access to thousands of discounts on your favourite brands. From high street retailers to utility companies, you can save on clothes, electrical goods, groceries, energy bills and so much more!

Long-term benefits

The Whitbread Sharesave scheme gives you the opportunity to share in our success. You can save money through your pay to buy Whitbread shares with a very generous discount, become a Whitbread shareholder, sell your shares to make a profit or take your savings back at any time.

Locations

Where to find us

Map 1

Whitbread PLC

120 Holborn London EC1N 2TD

Getting there by bus:

8 17 25 45 46 55 63 243 341 521 N8 N55

Nearby train stations:

0.1 mile - Chancery Lane 0.3 mile - Farringdon 0.5 mile - St. Paul 0.5 mile - Holborn

Map 2

Whitbread Court

Houghton Hall Business Park, Porz Avenue, Dunstable LU5 5XE

Getting here by public transport

Take train to Luton then take the Bus Z to get off at Regis Road. Follow the road to the roundabout and you won't miss the Whitbread Court

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Life at Premier Inn

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