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With over 700 hotels in the UK and offices in Dunstable and Euston, we’re bound to have an opportunity going somewhere near you. Explore our locations to discover where you could join us.

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Support Centre

If you’re interested in growing the UK’s largest hotel brand, then our Support Centre in Bedfordshire is the place to be. We call it our Support Centre, rather than Head Office, because the main aim of the 800-odd people who work there is to provide professional support to both Premier Inn and the Whitbread Group and our brands. From graduates to seasoned professionals, from Finance to HR, everyone is focused on helping the business to deliver, innovate and grow.

View our Support Centre Roles

Customer Contact Centre

Based at our Luton office (near Leagrave Station), our Customer Contact Centre is here to help guests make telephone bookings for our hotels.

Between them, they handle a staggering number of calls – around 385,000 every year. The service is open from 8am to 10pm, 7 days a week. So there are various different shifts you could potentially do, depending on the other commitments in your life. You also enjoy some great perks including free Costa coffee on site, free parking and subsidised staff restaurant

View Customer Contact Centre Roles